Looking for a way to fix “SIM not provisioned MM 2” error on your smartphone but can’t seem to get around it? Here’s everything you need to know about this particular network issue that many mobile users face, and some quick fixes to get past it.
Mobile phones these days are able to perform feats that were unimaginable just a few years ago. From managing our finances and work-life to keeping us connected on social media and stream media, smartphones have become a lifestyle accessory for billions. The addition of wireless networking has also allowed us to surf the World Wide Web at phenomenal speeds, paving way for a world of possibilities.
But no matter how advanced smartphones become, they are still tied down to the mighty SIM Card for network communication. Apart from providing cellular range to make and receive phone calls, high-speed mobile internet wouldn’t be possible without them. Our dependence on these tiny chips from the network operators is immense, which is why the SIM not provisioned MM 2 error is all the more serious.
What is the SIM Not Provisioned MM 2 Error?
Each SIM card is designed to carry certain information, which helps the mobile phone communicate with the network carrier. However, in times when the device is unable to identify the cellular network, you end up with an issue such as the SIM not provisioned error. Unlike other mobile network related issues on smartphones, this particular one usually has more to do with the SIM card and not the mobile phone.
Based on the past experience of users in the online community, we can safely assume that the SIM card not provisioned error pops up when:
- You’ve purchased a new SIM card for your phone.
- When attempting to move contacts to the new SIM card from your phone.
- The network carrier has not activated the SIM card.
- The SIM card was deactivated by the network carrier for some reason.
How to Fix SIM Not Provisioned MM 2 Error
As discussed in the points above, most reasons for this particular mobile networking error point towards the SIM card issue, and not the phone. To counter the issue, here’s what you can do:
1. Restart your Phone
Just as you would give your computer a quick power off and power on service to resolve most performance issues, the same applies to smartphones. It’s almost uncanny how many seemingly major software, as well as hardware issues, can be resolved with a simple reboot.
- Begin by removing the SIM card from your smartphone.
- Press and hold the Power button until you see the menu appear.
- Select the Restart option from the menu.
- Wait for the device to boot up, at which point you can reinsert the SIM card.
Some smartphones like the Samsung Galaxy series are programmed to reboot the phone every time the SIM cards are removed.
2. Inspect the SIM Card
While you’re wondering what’s wrong with the SIM card internally, there could be physical problems with it that are causing the issues. Whether you’ve been using the same SIM card for years, leading to wear and tear, or slid it in the wrong way one too many times, all of it going to affect the functioning capabilities of the chip.
- Power off your smartphone before you begin.
- Remove the SIM card and inspect it for any physical damage.
- Using a rubber eraser, wipe the shiny part of the SIM card with a few rubs.
- Clean it using a dry cloth and make sure there aren’t any eraser debris lodged in the tiny crevices.
- Place the SIM card back into the tray and insert it properly to the SIM card slot of your phone.
- Now, turn on your smartphone by pressing the Power button to see if the issue has been resolved.
3. Switch the SIM card slot
Some older Android devices with dual-SIM support were not able to provide 4G network connectivity on both the SIM slots. If you own a 4G or the latest 5G SIM card, it may not be compatible with the SIM card slot you’ve inserted it into.
- Turn off the mobile phone.
- Use a SIM ejection tool to pull out the SIM card tray.
- Swap the SIM card to the SIM 1 slot and insert the tray into the device.
- Press the Power button to turn on the phone.
4. Try the SIM Card on another phone
On the off chance that the SIM Card not provisioned MM 2 error is popping up due to the hardware issue with the phone, this is the easiest method to diagnose it. While SIM card slots are not prone to hardware issues, but being a piece of technology, at the end of the day, it is a possibility that the connector pins have been damaged.
- Use the SIM ejection tool to remove the SIM card tray from both smartphones.
- Insert the SIM card from the old phone to the new one.
- Turn on the phone and see if the SIM is detected.
5. Activate the SIM Card
When purchasing a new cellular plan, the SIM card takes around 24 hours to be activated and ready for use. However, there’s always a possibility of a technical error preventing it, at which point, you will have to intervene and request the activation manually.
- On the package provided with the SIM card, look for the activation number.
- Check to see if you need to send out an SMS in order to activate the SIM card.
- Visit the network carrier’s website and log into the activation page.
6. Reach Out to the Network Carrier
While it may not be a common phenomenon to face the SIM Card not provisioned MM 2 error with no real fix, it isn’t unheard of. The network carrier plays a large role in resolving this grave issue, and if none of the steps above seem to work, the last resort is reaching out to the network carrier. Here’s a quick list of the major U.S. network carriers and their contact details:
Boost Mobile: Call on 888-BOOST-4U (888-266-7848). Note: Boost Mobile network uses CDMA networking.
MetroPCS: Call on 888-863-8768.
Virgin Mobile: Call on 888-322-1122. Note: Virgin mobile network operates on CDMA.
If the issue is technical, the service provider can remotely activate the SIM Card, but for a physical problem, you might have to schedule a visit to the nearest store.
There are certain SIM card errors on Android devices that can signal issues with the device software, or even point towards missing network settings. However, after thousands of reports online, we can say with confidence that the way to fix SIM Card not provisioned MM 2 error has more to do with the SIM card, than the smartphone itself. While the list above should help you get the SIM up and running, on an off chance that it doesn’t, then a SIM replacement might be your only hope.
We’re waiting to know which of the fixes above you recommend in fixing the SIM Card not provisioned problem. Be sure to reach out to us in the comments section.